Practical answers before you book
Scheduling, what we take, recycling, permits and dumpster sizes. Still have a question? Call us.

Booking and scheduling
How soon can you pick up my junk?
We offer same-day or next-day service across Houston and the surrounding areas. Call and we'll give you an arrival window.
Do I need to be home?
For most jobs, yes, so you can point out what goes. If you can't be there, call us and we'll work out access.
What won't you take?
Most household and commercial junk can go. Hazardous materials have special disposal rules, so call and ask before we schedule.
Do you serve businesses?
Yes. We clear offices, warehouses and storage units and handle commercial and interior demolition and dumpster rentals.
What services do you offer besides junk removal?
We also handle hoarder and property clean outs, demolition, excavation, roll-off dumpster rental, appliance and electronics removal and yard waste removal. You can see them all on our [residential services](/residential-services/) and [commercial services](/commercial-services/) pages.
Who runs Right On Time Junk Removal?
Gary Lee started Right On Time in Houston after serving in the U.S. Army and working in restoration and demolition, including restoration work in the aftermath of Hurricane Harvey. Read more on our [about us](/about-us/) page.
Is there a minimum job size?
No job is too big or too small. We pick up single items and clear whole properties.
What days do you work?
Call us any day. Our team will give you the next available arrival window.
Can you look at a big job first?
Yes. For demolition, excavation and large clean outs we can look at the site and plan the work with you.
Junk removal
How fast can you come out?
We provide same-day or next-day service across Houston. Call and tell us what you need gone, and we will give you an arrival time.
Do I need to carry anything to the curb?
No. Our crew loads items from wherever they sit: inside the house, the garage, the attic or the back yard.
What happens to the things you haul away?
We separate what can be recycled or donated and dispose of the rest properly at licensed facilities.
Is anything too big for you to take?
Very little. We remove hot tubs, sheds, large exercise equipment, scrap metal and construction debris, and no job is too big or too small. If you are unsure about an item, call and describe it.
Can you pick up just one item?
Yes. We pick up single items such as a mattress, a couch or a refrigerator, as well as full truckloads and whole-property clean outs.
Demolition
Do I need a permit to demolish a structure?
Most demolition projects in the Houston area need one. When you hire Right On Time, we pull the permits for you.
Can you remove just part of a building?
Yes. We do partial demolition, such as a kitchen, a bathroom or a deck, as well as complete tear-downs.
Do you haul the debris away?
Yes. Debris removal is part of the job, so you are not left with a pile on site.
Do you handle interior demolition for remodels?
Yes. We tear out kitchens, bathrooms, showers and walls back to the studs so your remodel can start in a clean space.
Can you demolish a mobile home or trailer?
Yes. Mobile homes and trailers are among the structures we demolish, and we haul away the debris afterward.
Hoarder and property clean outs
Can you work with a family member who is struggling to let go?
Yes. We move at a pace that works for the people involved and check before anything personal leaves the house.
Do you clean after the clean out?
We offer deep cleaning of floors and surfaces once the clutter is gone.
Do you handle rental units after an eviction?
Yes. We clear the unit and can also handle demolition, deep cleaning and repair work to get it market-ready.
How long does a hoarder clean out take?
It depends on the size of the home and how much is inside. A single room may take part of a day, while a full house can take several days. We set the timeline with you when we build the plan.
Can you set items aside for us to go through later?
Yes. We set aside anything you flag, including paperwork, photos and keepsakes, so you can go through it on your own time.
Excavation
Can you remove an old pool or driveway?
Yes. Pool removal and driveway removal are two of our most common excavation jobs.
Will you haul away the dirt and concrete?
Yes. Excavation cleanup is included, so the dirt, concrete and debris leave with us.
Which areas do you serve for excavation?
Houston, Galveston, Conroe, Cypress, Tomball, Spring and the communities around them.
Do I need to call 811 before excavation?
Texas811 should be contacted before any digging so buried utility lines can be marked. Ask us about it when you call and we will talk through the steps for your property.
Can you remove tree stumps and roots?
Yes. Stump and root removal is part of our excavation work, and the stumps, roots and soil leave with us.
Dumpster rental
What dumpster sizes do you have?
We offer 20-yard, 30-yard and 40-yard roll-off dumpsters.
Do you rent to homeowners as well as contractors?
Yes. We rent dumpsters for residential, commercial, construction and event projects.
Can you load the dumpster for me?
Yes. If you would rather not load it yourself, our junk removal crew can do the loading.
How long can I keep the dumpster?
Rental periods are flexible. Tell us about your project when you call and we will set a pickup time that fits it.
What can't go in a dumpster?
Hazardous materials such as paint, chemicals, fuel and batteries have special disposal rules. Call and ask before you load anything you are unsure about.
Appliance and electronics removal
Will you disconnect the appliance?
Yes. Our team handles disconnecting and carrying out the appliance safely.
Do you recycle electronics?
Yes. We partner with certified recycling facilities and follow local disposal rules.
Can you take a refrigerator the same day?
Often, yes. We offer same-day or next-day service across Houston.
Should I wipe my computer before you take it?
Yes. Back up anything you want to keep and erase personal data from computers, phones and hard drives before pickup.
Do you take appliances that still work?
Yes. We remove working and broken appliances alike, and items in usable condition can be donated when possible.
Yard waste removal
Do you remove trees and shrubs?
Yes. We remove trees and shrubs and haul the debris away.
Can you take leftover landscaping materials?
Yes. Rock, soil, mulch and plant debris can all go.
Do you work for property managers?
Yes. We work for homeowners, businesses and property managers.
Do I need to bag leaves and clippings?
No. Bagging helps if it is already done, but our crew can load loose piles too.
Do you clean up after a storm?
Yes. We haul fallen branches, limbs and other storm debris so you can get your yard back and start repairs.
Same day or next day.
Tell us what you want gone.
Call our team and we can usually be there the same day or the next. One item or a whole property, homes and businesses.
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